Careers at Beagle Watch

Our business is dynamic and so are our team members

At Beagle Watch Armed Response, we pride ourselves on the exceptional quality of our staff members. Our Response Officers are hand-picked and are highly trained, while our support, technical and Call Centre staff at our Fairland Head Office also play an invaluable role in ensuring that our business runs to the world-class standards you deserve. As we are continually growing and expanding, our Human Resources team is always looking for new, fresh talent to join our team. 

 

If you feel you are the right fit for Beagle Watch, we would love to hear from you. We might not have a position immediately available, but if you are a suitable candidate, we will keep your resumé on file for future reference.

Current Positions

Response Officers

Beagle Watch Armed Response is currently looking for Response Officers. 

  • Safeguarding.
  • Patrolling.
  • Entrance and exit control.
  • Standard duties as per training.
  • Response to alarms and incidents.

  • Matric.
  • Grade C PSIRA accredited and registered with Response.
  • Must have Firearm competence with business purpose.
  • Must have  at least 3 years’ experience as a Reaction Officer.
  • No criminal record.
  • Must be physically fit and in good health – not afraid of heights.
  • Valid Code 10 Drivers' Licence – obtained more than 2 years ago.
  • Must have excellent communication skills.
  • Must be able to work under pressure.
  • Able to follow instructions accurately.

Call Centre Agents (Operators)

Positions available immediately

Beagle Watch Armed Response, a leading private security provider based in Fairland, Johannesburg, is growing rapidly and is looking for Call Centre Agents (Controllers) who are passionate about customer service.

The ideal candidate should be both a team player and an individual performer that is willing to work in a fast-paced environment.

  • Must have a Grade 12 (Matric).
  • PSIRA Certificate is a must.
  • Previous call centre experience will be an advantage.
  • Excellent communication and interpersonal skills.
  • Must be friendly, yet professional, with outstanding telephone manners.
  • Must be willing to learn.
  • Good knowledge of relevant computer programs (e.g. Outlook, Word).
  • Must be attentive to detail.
  • Must have the ability to work under pressure.
  • Energetic, highly motivated
  • Must be willing to work shifts.

  • For more information, email your CV and all relevant documentation to careers@beaglewatch.co.za

Current Positions

Direct Sales Representative

Beagle Watch Armed Response, a leading private security provider in Gauteng, is currently looking for a Direct Sales Representative.  This position is a permanent position  and has an attractive basic salary and commission structure.

 

  • Door knocking to take place daily
  • Achieve minimum doors to be knocked a day and minimum pitches
  •  Knock sheets with client’s details to be submitted to the team leader daily
  • Accurate stats are to be reported daily
  • Achieve monthly target
  • Submit weekly client update with install date / payment tracking
  • Attend sales meetings

 

  • PSIRA registered Grade E.
  • Must have at least 1-3 years direct sales experience in the security industry.    
  • Must have excellent negotiation skills.                
  • Excellent written and verbal communication skills in English.
  • Excellent interpersonal and customer services skills. 
  • Basic skills in Word and Excel.
  • Must be based in Johannesburg.   

Subcontractors Alarm Technicians x 5

Beagle Watch Armed Response, a leading private security provider in Gauteng, is currently looking for Sub-contractor - Alarm Technician. There are 5 positions available.

  • Run tests on existing alarm systems
  • Install new alarm systems in facilities
  • Perform regular inspections and maintenance
  • Attend to false alarms
  • Install radio transmitters
  • Teach and advise clients how to use the alarm systems

  • Matric
  • PSIRA registration & accreditation
  • At least 10 - 15 years' experience as an Alarm Technician
  • Knowledge and experience in Security Alarm equipment is a must 
  • CCTV knowledge is an added advantage 
  • Must have excellent written and communication skills
  • Excellent problem-solving skills
  • Must have a Valid driving license and must have own car
  • Must have own equipment 
  • Willingness to work after hours and on weekends.

    • Security Sales Consultants

    Beagle Watch Armed Response, a leading private security provider in Gauteng, is currently looking for Security Sales consultants. This position is a permanent position and has an attractive basic salary and commission structure. The suitable candidate will be reporting directly to the Sales Director.

  • Promote and sell Beagle Watch | Prosegur security products & services
  • Sell security solutions to new and existing clients
  • Follow up on all leads received timeously
  • Generate and close self-sourced leads
  • Achieve links & revenue sales target
  • Networking for leads
  • Risk assessments of clients' properties
  • Door knocking and telesales for new business
  • Daily, weekly & monthly reporting
  • Maintain all administrative duties pertaining to sales

  • Matric or equivalent
  • Must have a valid PSIRA Certificate 
  • Must have at least 2 years Security sales experience.
  • Must have a own reliable transport and valid driving licence
  • Must have Knowledge of alarm system
  • Knowledge of CCTV is an added advantage 
  • Must have excellent communication and presentation skills.
  • Must be self-driven and has hunger for success.
  • Matric or equivalent
  • Must have a valid PSIRA Certificate 
  • Must have at least 2 years Security sales experience.
  • Must have a own reliable transport and valid driving licence
  • Must have Knowledge of alarm system
  • Knowledge of CCTV is an added advantage 
  • Must have excellent communication and presentation skills.
  • Must be self-driven and has hunger for success.

    • Current Positions

    Sales Manager

    Beagle Watch Armed Response, a leading private security provider in Gauteng, is currently looking for a Sales Manager.  This position is a permanent position.

     

    • Lead the commercial team to achieve annual sales target.
    • Develop and execute sales strategy and sales plan.
    • Manage and grow the customer portfolio including client retention, growing the number of alarms contracts, contract renewals, etc.
    • Build a strong relationship with clients creating respect and trust.
    • Train and manage the sales team.
    • Liaise with company technical experts to ensure high customer satisfaction.
    • Coordinate with HQ and local team for sales related matters.
    • Initiate, manage and oversee marketing events, brand-building and promotional activities. 

    • Education: Matric and Diploma/ Degree in Marketing or equivalent.
    • PSIRA registered
    • Experience: 10 years’ experience with a proven track record, with more than 5 years of management or above experience.
    • A proven and significant track record of developing and scaling revenue streams, managing senior customer relationships, leading cross-functional teams, and achieving ambitious growth targets, ideally in a fast-growing e-commerce environment and/or in B2C sectors
    • A keen sense of how to solve relevant, real-world problems with technology and excellent B2C products, and the ability to develop and implement.
    • Alarms, security services industry experience is an advantage
    • A self-starter who combines strong strategic thinking, solid analytical skills and the ability to lead large, diverse teams across many markets to deliver results, on time and on budget.
    • Extensive experience in presentation, bidding, and commercial negotiations.
    • Experience in B2C.
    • Security background is highly preferred.
    • Relationship with relevant players in the market.
    • Communication Skills: Excellent written and verbal communication skills in English.
    • Ms. Office: Advanced skills in Word and Excel
    • Interpersonal Skills: Excellent interpersonal and customer services skills.
    • People Skills: Be able to share ideas and important information with colleagues and the team.

    Call Centre Shift Manager

    Beagle Watch Armed Response is currently looking for a Call Centre Shift Manager. The Shift Manager is responsible for overseeing business operations in the Call Centre and is considered commander when an emergency should arise or when higher management is not available. 

    This post requires a well-disciplined person with vast knowledge in Call Centres and Alarm Management Procedures, someone who takes pride in team achievements, and improves the Call Centre staff's customer satisfaction rate.

     

     

  • Managing all Call Centre staff, ensuring all vital positions are sufficiently manned.
  • Carry out essential duties as per daily information hand-over.
  • Capture all important information accurately on the online shift report.
  • Manage vehicle tracking system and violations, ensuring best possible response times.
  • Ensure special patrols and duties are carried out.
  • Liaise with internal departments to ensure all customer requests are met.
  • Daily efficiency reporting and liaising with staff where to focus to increase customer satisfaction.
  • Manage Staff absenteeism, sick leave, annual leave and overtime.
  • Help and support staff to resolve on-the-job challenges
  • Ensure customer satisfaction and handle customer complaints with professionalism.
  • Ensure efficient shift hand-over.
  • Identify and report on any Call Centre infrastructure issues.
  • Identify and report staff training needs to the Training Manager.
  • Assist Area Managers with tracking reports and other reports requested by internal departments.
  • Help and assist Incident Managers with customer complaint investigations, long response investigations and general testing of equipment.
  • Ensure the Shift Manager and stand-by cell-phones are always charged, operational and present in the Control Room.
  • Accurately capture and monitor vehicle and fuel usage and report or investigate all exceptions.

  • Matric (Grade 12)
  • PSIRA-registered
  • CCTV Offsite monitoring experience or knowledge thereof.
  • 5 years’ experience as a Shift manager or a relevant role.
  • Having a good knowledge of the company’s area of operation will be advantageous.
  • Computer basics, Microsoft Word and Excel.
  • Incident Management.
  • Team leadership skills.
  • Time management skills.
  • Customer Experience satisfaction focus.
  • Excellent telephone etiquette.
  • Excellent English skills, verbal and in writing.
  • Critical thinking.
  • Active listening.
  • Sound judgment and decision-making skills.
  • Management of resources.
  • Training and delegating tasks.
  • Escalation, contingency process awareness.
  • Develop and maintain positive working relationships.
  • Share ideas and information.
  • Assist staff and identify extra training needs.
  • Takes pride in the achievement of team objectives and goals
  • Has credibility with peers and higher management.
  • Self-motivated – driven to achieve results.
  • High customer service ethic - passionate about meeting customer expectations and improving service levels.
  • Keep abreast with change - acquire knowledge and skills as the business develops.

    • Application Form


    Disclaimer

    After submitting your CV through our website, our Team Leaders will review your qualifications and experience to see if there is a match within a current opening. If we have a suitable position for you, a Team Member will reach out to you to schedule a personal one-on-one interview to learn more about you. Please note that if you have not heard back from us within a 30 day period, your submission was unsuccessful. Your CV and personal information will be treated as confidential and will not be shared with any third party companies or organizations. 

    Other Job Types

    • Security Response Officer.
    • Static Security Guard.
    • Control Centre Operator.
    • Administration.
    • Technical.

    Benefits

    • Attractive base salary.
    • Attractive incentives.
    • Annual paid leave.
    • Career advancement opportunities and incentives.